I have known Craig for many years. His determination to motivate sales professionals is one of the best I have ever seen at work. Craig nurtures young sales professionals into becoming outstanding high achieving sales personnel
I reached out to Diamond Sales Coaching and spoke with Craig to help me over come my outbound sales obstacles. Craig not only helped me become more confident in my approach to conduct telephone sales calls but also helped me improve my follow up strategies. I would highly recommend Diamond Sales Coaching
Director, Going Local Magazine
I have worked in sales for many years and over time read most of the great sales books out there. I have always found that many books offer great solutions in theory, but in reality are not effective. Craig is evidently an experienced sales professional and it shows in his book, all of his theories and tips are realistic and give the balance that I think sales people need. If you haven't read his book I thoroughly recommend giving it a try!
A great trainer and manager of call centre and telesales teams. Craig made a massive impact in helping our growth in producing incredible results through effective management and training principles at Dunraven Windows.
Sales Director, Dunraven Windows
I always feel that it is a compliment to anyone when you know their work. When you see a painting, you can detect the artist by the nature of the work. When you hear the piano, you can identify the player by the rhythm and clarity. As analogies go, it can be said the same for seeing a Craig Bainbridge call centre in motion.
Very clean, professional work stations, visual literature aids scattered, a very positive buzz around and most importantly measurements of productivity for everyone to see, whether that be boards or digital screens.
I identified these qualities many years ago when I promoted Craig to become my South West regional tele-canvassing manager for Anglian home improvements. A role he carried out very successfully for many years before becoming a mentor to other well established companies.
I had the privilege of working with Craig recently on a new project for my Telesales Team. During that time, I found Craig to be extremely professional, and full of new ideas and thoughts to make the team more productive. We implemented some of the ideas, and the team became more focused, confident and in turn - successful! I have huge respect for Craig and the work he does, and would happily recommend him to any business.
Head of Sales and Marketing, Datakom Ltd
Whilst in Spain Craig helped us to increase our training and development needs of our teams by bringing together personal development plans to help meet the individual needs of the team members and therfore helping the company meet its needs also.
Full of drive and motivation which enthuses everyone in the training sessions
Marketing Manager, Dunraven Windows